Dejond Fastening is always on standby for you. Discover how it works by department here.
- Contact and Customer service Fastening systems
- Contact and Customer service Tubtara® Blind rivet nuts
- Contact and Customer service Accountancy
Customised fastening systems
Our solution for your application. Where the standard range of fastening systems stops, our cooperation for product development customised to your needs starts. Together with our R&D team and suppliers, we guarantee technical, application-specific advice and a solution to meet your needs. Special custom-made fastenings are available on request.
Our product specialists also join up with the supplier and customer to together develop automation projects customised to your needs for specific applications.
Tubtara® blind rivet nuts customised to your needs
We develop and produce Tubtara® blind rivet nuts under our own production in Wilrijk. This work is done fully according to your specifications to offer a solution for practically any application. Our research and development team is standing by for you.
Currently, an audit is underway for a new EN 9100 certification for our Tubtara® blind rivet nuts, fastening systems, and their fitting appliances. This is required by the certification body (Cofac) due to the transfer of all activities of Dejond Fastening into a new company following the split of Dejond nv.
Our ‘specials brochure’ includes a number of additional functions and properties as possible solutions for specific application requirements. We do not deliver Special Tubtara® blind rivet nuts from stock but on request.
Online catalogue, quotation & order
A range of fastening systems and Tubtara® blind rivet nuts can be consulted in our online catalogue. The corresponding technical data sheets can also be downloaded there.
Need technical data sheets for products you cannot find in the online catalogue? Send an e-mail to our sales department, or call us on +32 (0) 3 820 34 33.
Request a quote and/or order easily via:
- Contact form
- E-mail to our back office
Delivery inside the Benelux
- Fast deliveries from stock
- Articles not in stock: the delivery period will be communicated as soon as possible
- You receive an order confirmation after ordering with the mention of the delivery period and delivery method
Delivery outside the Benelux
- Only on appointment
Fast collection
- Only after agreement
- For collection during opening hours of the warehouse after order confirmation
- Depending on/in conformity with your terms of payment
Transport costs
- Within the Benelux, small parcels up to 24 kg are sent by UPS, large shipments are delivered by arrangement.
- Outside the Benelux, small parcels up to 24 kg are sent by UPS, large shipments are delivered ex works. You choose your own carrier.
Transport costs also differ by country (Benelux). We send your products using UPS to get the contents of the package to you as quickly and safely as possible.
Can I cancel or change an order?
In view of the short delivery periods we use, cancelling or changing an order is only possible to a limited extent and only by appointment with our inside sales department.. When your order has gone into production, cancelling or changing the order is no longer possible. With any cancellation or change, please contact our customer service as soon as possible and at the latest within 24 hours.
When you have received your order, you can still return it under certain conditions. For this see: ' Can I return an order? '
Can I return an order?
When purchasing products you have the option of cancelling the agreement without giving a reason for 14 days. This period of 14 days starts on the day of receipt. Obviously you must treat the product and packaging with care during this cooling-off period. The product may only be unpacked so far as to be able to assess if you want to keep the product or not, so the product can be returned undamaged in its original condition. For fastening systems as well as Tubtara® it also applies that the original batch number must be present on the closed box. Any costs of returning the product are paid by the buyer.
The above-mentioned right of cancellation does not apply to products specially made for you customised to your needs or according to your specifications. Or for which it was stated in advance that they were not cancellable or specially ordered for you.
If you want to return or cancel an order please contact our internal staff, and ask for their approval.
What if your product was not compliant with your order or was delivered damaged?
If you establish damage on delivery, mention this on the transporter’s documents then contact our internal staff. If you establish damage later, but within a reasonable period of three days, immediately contact our internal staff. With non-compliant products or complaints about a delivery, also immediately contact the internal staff.
Are you a business customer and have a corporate account? Your payment terms are agreed in advance with our inside sales department, even when you come to collect your order.
If you have unpaid and/or past due invoices outstanding, you may have to pay for your goods in advance. Feel free to contact our inside sales or accounting staff for further explanation.
Requests personal account
The benefits...
- If you have an account you can quickly log in on our online platform
- You always have access to an up to date summary of your documents such as order confirmations, delivery notes and invoices
- You don’t have to keep any information about your products yourself as it is all saved in one place
It is always possible to request information using our contact form or direct contact.
An error can always sneak into our website/online catalogue. Prices, costs and conditions are therefore reserved.